Return Policy

RETURN POLICY

Products purchased from https://eurobeautypro.gr/ can only be changed if they have not been opened, are in their original packaging and are accompanied by all the necessary documents and documents with which the receipt was made.

  1. If the product you receive is broken without being opened.

In case you receive a product that has been damaged during transport, https://eurobeautypro.gr/ will immediately replace it, if we receive information on the same day as the day of receipt from you. The replacement of the product will be sent to the same details and address free of charge. Any request to replace a broken product, after the day of receipt by the customer, will not be accepted.

  1. If you want to exchange the product you ordered for a different one

If you are not satisfied with the product you ordered, you can exchange it for another product from our online store, if it has NOT been opened and does NOT belong to the following categories:

  • Eye pencils
  • Mascara
  • Lip pencils
  • Lipstick
  • Lip gloss
  • Liquid lipstick
  • Products without packaging / security tape
  • Products on sale

If you wish to change a product, you can do so within 14 days from the date of receipt from https://eurobeautypro.gr/, the procedure is as follows:

  • You inform us by email, by phone or on a social media profile that you wish to change and the product of the change.
  • Complete the Product Change/Replacement Form.
  • You return the package in its original packaging with all protective means, through our cooperating courier company that delivered the package.
  • The return address is: EUROBEAUTY PRO IKE, Pelasgias 11 Peristeri P.O. 12136
  • The package is solely your responsibility until it is received and checked by us
  • If the customer chooses, during the change, products whose value of the difference of the products exceeds the amount of €49, the transport of the shipment is free.
  • The above process starts after the package has been received and checked by us.

https://eurobeautypro.gr/ has the right to refuse a change in case the above conditions are not met.

https://eurobeautypro.gr/ reserves the right to change the Policy at any time.

FIND THE RETURN FORM HERE